FAQS ABOUT LUX DENTAL, OUR DENTISTS, AND YOUR VISIT

Select a topic below to read frequently asked questions about scheduling your appointment, your visit, dental services, payment plans, and dental insurance.

What can I expect on my first appointment?

As a new member of Lux Dental, we encourage you to arrive at least 20 minutes prior to appointment time to complete registration forms.. Be sure to bring a copy of your photo ID and your insurance card.

After the forms are completed, you will be greeted by the Doctor and the Dental assistants. We will record all necessary x-rays, perform a comprehensive dental exam and a cleaning if necessary.

How do I receive treatment?

On your first appointment, the Doctor will perform a comprehensive dental exam. He will then present to you the findings and from there both of you and Doctor will decide on a custom treatment plan important to you.

What are the health benefits of fluoride?

Fluoride helps prevent tooth decay. It can also reverse erosion that has already taken place. If plaque forms on the teeth and eats away at the enamel, fluoride treatments can replace the minerals in the enamel that have eroded. This allows teeth to remain healthy.

Is dental X-rays dangerous?

Dental X-rays are one of the lowest radiation dose studies performed. our routine exam which includes 4 bitewings is about 0.005 mSv, which is less than one day of natural background radiation. It is also about the same amount of radiation exposure from a short airplane flight (1-2 hrs).

Why do I need X-rays?

X-rays are customized to fit your individual needs. If you are a new patient, your dentist will typically take x-rays to evaluate your oral health and track it during future visits, making sure that your teeth and gums stay healthy.

What’s GLO Teeth Whitening?

Professional Strength GLO Teeth Whitening is a revolutionary cosmetic procedure that makes teeth whitening easy, painless, and truly Amazing. 

– Faster than other whitening products

– Get teeth 5x whiter faster in less than one hour

– Professional in chair and Take Home Kit options available

– Minimum Sensitivity

For more information, contact our offices directly or try out our Doctor Matching tool to find the right dentist for your teeth whitening.

What are the payment plans available?

We understand how important your treatment is. We offer various of payment and financial plans to make your dental treatment affordable.

Care Credit:

Being proactive about your mouth health will have you smiling for years to come. That’s because regular dental check-ups by qualified dental professionals can improve your overall health and well-being by catching problems before they start.Here are just some of the many preventive dental care procedures and treatments you can use your CareCredit healthcare credit card for you or your family.

For more detail please click on the link below

http://www.carecredit.com

iCare:

iCare Financial is a full-service consumer financial organization in dental services. We offer patient financial programs with No Credit Check!

For more detail please contact link below:

http://www.icarefinancialcorp.com

Call Us today for more detailed information:

Quincy: 617-803-8545

Cambridge: 617-621-9500

Saugus: 781-558-5092

How do I schedule an appointment?

There are several ways to schedule an appointment, whether it is your first time or you are a returning patient.

1. Call the office directly to schedule with the administrative team member
2. Visit Contact Us to request an appointment online
3. If you are a returning patient, you will receive emails or text messages to schedule your next appointment, reply to the message and a personnel from our administrative team will contact you shortly for an appointment.

What dental insurances do you accept?

We accept a wide variety of dental insurances, including Delta Dental, Blue Cross Blue Shield, MassHealth and many others.

What is an annual maximum?

An annual maximum is the maximum dollar amount a dental benefit plan will pay toward the cost of dental care within a specific benefit period, usually a calendar year.

What is a benefit period?

This is the time period within which your dental benefits are calculated. This is usually based on a calendar year (January through December) unless otherwise stated in your plan.

What is coinsurance?

The portion of the cost of your dental treatment that you are required to pay. Most dental plans pay a pre-determined percentage of the cost, and you pay your coinsurance amount even after your deductible is reached.

What is a deductible?

A specific dollar amount that you must pay before the dental plan begins to cover your expenses.

What is an explanation of benefits or EOB?

This is a document you receive from your insurance. It is not a bill, but rather an explanation of what procedures were performed and what was covered by your dental plan. Though EOBs vary from difference insurance companies, they should include the dentist’s fee, the portion insurance paid and any amount you may owe (such as deductible, coinsurance or non-covered services). It should also include an update on how much of your annual maximum has been used and the amount you’ve paid toward your deductible. However, for some case, due to information incomplete or out-of-date.

I’m covered under more than one dental plan. How does my coverage work?

Typically one of the dental plans will be considered your primary plan. This plan will pay towards your dental care first. Any additional plans that you are covered under will pay towards whatever portion is remaining. Your plan information will have a coordination of benefits provision that explains how it is handled by your plan. Regardless of how the coordination is handled, the plans cannot pay more than 100 percent of the cost of your treatment.